Hampton Inn & Suites Springfield Downtown

When I discovered the brand of coffee maker in the room did not work with the brand of coffee filter holder, the ladies at the front desk went out of their way to hunt down the right brand of coffee maker! I know it's a little thing, but it meant a lot! The suite, #419, was big and roomy, the bed exceptionally comfy, one of the few hotels with a microwave, good shower, awesome breakfast in the morning, close to everything, but just far enough away to avoid the crazy traffic jams at the casino.

I Location was excellent. Located right off the highway and super convenient to both downtown and the basketball hall of fame. Beds were very comfortable and rooms were very clean, staff was friendly. My one gripe was the stains on the wall in the bathroom and in the bedroom. Other then that zero issues, would highly recommend

Very clean and quiet and location was good for us.

I love how caring and friendly the staff always is whenever we travel to Western Massachusetts we always stay here we absolutely love it and I always highly recommend it to anyone who has family and pet's.

The location of the hotel was perfect for our needs. It was close to the Enterprise Car hire office, the Basketball Hall of fame, the MGM and the restaurants in Worthington Street were a short drive. The rooms were comfortable and , although for some it may have been limited, the breakfast did the job first thing in the morning.